A specialist identity provider. Not a generalist MSP.
Identefi does one thing: managed identity and access management for organizations running Microsoft 365. We are narrow by design. Specialist scope produces better outcomes than broad-scope delivery.
SMBs and nonprofits, 10–250 employees
Small organizations face real identity risks — the same attack vectors, the same compliance requirements, the same insider threats as enterprise. The difference is that they face these risks without a dedicated security team, without an identity engineer, and often without anyone whose primary responsibility is access governance.
Most small organizations running Microsoft 365 have MFA enabled but not enforced. They have no documented offboarding process. They have former employees with active OAuth grants. They have guest accounts that predate the current IT administrator.
Identefi exists to close those gaps — systematically, on an ongoing basis, at a price that makes sense for organizations without enterprise budgets.
Professional services firms, financial advisors, legal practices, and any organization in a regulated industry where identity controls are a compliance requirement.
Grant-funded organizations, membership associations, and advocacy groups — often subject to strict donor data requirements and audit obligations, with limited IT capacity.
All Identefi services require Microsoft Entra ID (formerly Azure AD). Organizations running Google Workspace or legacy on-premises Active Directory are not our fit.
Four principles that define how we work
Most managed service providers are generalists. Identefi is not. These are the principles that distinguish our delivery from a generalist MSP that includes identity in a broad service bundle.
Specialist scope
We do identity and access management. That is it. We do not offer helpdesk, endpoint management, network security, or general IT consulting. Specialist scope means our team is focused, our processes are refined, and our delivery is consistent.
Standardized delivery
Every client goes through the same assessment → onboarding → management model. There is no custom-scoped, improvised delivery. Standardization makes outcomes predictable and gives clients a clear picture of what they are buying.
Automation-first
Lifecycle workflows are automated in Power Automate. Reporting is automated in Power BI. Manual processes drift. Automated processes are auditable, repeatable, and do not degrade between review cycles.
Strictly scoped
Our service agreements define exactly what is in scope and what is not. We do not expand scope informally. If something falls outside the agreement, it is handled as a change order — not a verbal commitment that creates ambiguity.
Built within your Microsoft 365 environment
Identefi does not introduce a third-party identity platform. We work within the tools your organization already licenses. Your tenant, your licenses, our expertise.
Microsoft Entra ID
The foundation of all our services. Conditional access, privileged identity, lifecycle management, single sign-on, and monitoring all live in Entra ID. We configure and operate within your existing tenant. You own the data and the licenses.
Power Automate
Provisioning and deprovisioning workflows are built in Power Automate. When a user is created in HR, their account is provisioned. When they leave, access is revoked. Documented, auditable, automated.
Power BI
Advanced tier clients receive a live identity operations dashboard. MFA coverage percentage, role assignment trends, stale accounts, and lifecycle metrics — updated in real time from your Entra ID audit logs.
Note on Entra ID licensing: Identefi services require Microsoft Entra ID P1 or P2 (included in Microsoft 365 Business Premium, E3, and E5 plans). If your current plan does not include the required Entra ID license tier, we will identify that during the assessment and help you understand the licensing path.
Positioning by exclusion
Clarity about what Identefi is not helps organizations decide whether we are the right fit — and helps us work effectively with the IT providers already in place.
We do not manage workstations, printers, servers, or general IT infrastructure. If you need a full IT outsourcing partner, that is a different engagement with a different provider.
We monitor identity signals and alert on anomalies, but we are not a 24/7 SOC. We do not handle incident response for breaches outside the identity scope.
We provide identity controls that support compliance — but we do not advise on compliance frameworks, conduct compliance gap assessments, or prepare audit evidence beyond what is directly related to identity.
We do not sell Microsoft licenses or resell Microsoft 365 subscriptions. We work alongside your existing licensing and procurement arrangements.
Identefi is a managed service. We do not sell software, agents, or tooling. We deliver a human-operated service built on your existing Microsoft platform.
The assessment is a one-time engagement, but identity management requires ongoing attention. We are built for organizations that want a sustained identity function, not a single report.
We work alongside your existing IT team
Identefi does not replace your MSP, IT director, or internal helpdesk. We operate as a specialist layer focused on identity — one that fills a gap that most generalist providers do not cover with sufficient depth.
If you have an IT provider, we coordinate with them on onboarding and defer to them on all out-of-scope requests. Our service agreement clearly defines the boundary so there is no overlap and no confusion.
Start with the assessment
You do not need to know what tier you need or whether your environment qualifies. The assessment answers those questions. It is a scoped, documented audit — not a sales call.